How to reach a real person here.

AstroPractice is run by one person, not a support department. Email and WhatsApp both reach me directly, and I answer them myself.

Last updated 29 August 2026

Contact details

Email: founder@astropracticehq.com The fastest way to reach me. Replied to within one working day.
Phone / WhatsApp: +91 79075 12519 WhatsApp is the quickest route; that link opens a chat. Voice calls are not answered live: leave a message or send a WhatsApp and I will come back to you by the next working day.
Support hours: Monday to Friday, 10:00–18:00 IST Messages sent outside these hours are answered the next working day.
Registered address: Thoppumpady, Kochi, Ernakulam, Kerala 682005, India The full registered address is held by the tax authority and by the payment processor. This is a one-person business run from Kochi, so email or WhatsApp is the reliable way to reach me, not post.
Legal entity: Streamline, a sole proprietorship GST-registered in Kerala, India Proprietor: Nikhil Nelson.

What to write to me about

Anything at all, but these are the ones that come up, with what happens next.

You want your ₹499 deposit back. Reply to any email from founder@astropracticehq.com and say so. No form and no argument. See the refund policy.
Something on the site is wrong or broken. Tell me what you were doing and what happened. This is genuinely useful to me.
You want to know when it ships, or what it will do. Ask. If I do not know yet, I will say that instead of guessing.
A question about your data. Covered in the privacy policy, but write to me if it does not answer you.

Why there is no phone queue

AstroPractice is deliberately self-serve: no sales calls, no demos, no meetings booked before you can use it. That is a product decision, not a way of avoiding you. Every message reaches the person who builds the thing, and gets a written answer you can keep.